Returns
🔄 Returns & Refunds
We want you to be happy with your order. If something isn’t right, our returns process is simple and hassle-free.
✅ Eligibility
Returns accepted within 14 days of receipt.
Non-returnable items:
Jewellery
Underwear
Swimwear
Sale or discounted items
💰 Refunds & Credit Notes
Brand New Items: Full refund if returned in original condition.
Vintage Items: Refund only if faulty or misrepresented; otherwise, a credit note is issued.
Credit notes are valid for 6 months and usable across the site.
📦 How to Return
Email support@vintageglobaltrade.com
with:
Your order number
Item(s) you want to return
Reason for return
We’ll provide a Returns Number—mark it on your package.
Send your parcel within 14 days using a signed-for or insured service.
🛡 Condition
Items must be returned in the same condition as received.
We may refuse refunds or credit notes if items:
Appear worn or damaged
Are returned late
Do not include a valid Returns Number
❓ Need Help?
Email support@vintageglobaltrade.com
— we’re always happy to assist.